Introduction

Welcome to Sowaka Wellness. These terms and conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using Sowaka Wellness services, you agree to be bound by these Terms and Conditions, including our Privacy Policy. If you do not agree with any part of these terms, you must refrain from using our services.

2. Description of Services

Sowaka Wellness provides wellness, nutrition, and fitness services aimed at diabetes management and reversal. These include, but are not limited to, personalized diet plans, fitness programs, stress management, and health consultations. Our services may be delivered through in-person consultations, digital platforms, or a combination of both.

3. Eligibility

You must be 18 years or older to use our services. By using our services, you represent and warrant that you have the legal capacity to enter into these Terms and Conditions.

4. Medical Disclaimer

The information and advice provided by Sowaka Wellness are not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition. Do not disregard professional medical advice or delay seeking it because of something you have read or heard through our services.

5. Health Assessments and Reports

Our services may include health assessments through tools like CGMs (Continuous Glucose Monitors), smartwatches, and other tracking devices. These tools are intended to provide insights into your health but should not be considered diagnostic tools. Sowaka Wellness is not responsible for any health decisions made based on these assessments without consulting a medical professional.

6. User Obligations

  • You agree to provide accurate and up-to-date information as part of the health assessments or during consultations.
  • You are responsible for maintaining the confidentiality of your account information and passwords.
  • You agree not to misuse our services, including but not limited to hacking, unauthorized access, or attempting to interfere with the operation of the services.

7. Payment and Billing

Sowaka Wellness offers services on a paid basis. By choosing a paid service, you agree to pay the applicable fees for that service. All payments are to be made as per the terms mentioned at the time of purchase. Failure to make timely payments may result in suspension or termination of services.

8. Cancellation and Refund Policy

  • Any appointments or services booked can be canceled or rescheduled at least 24 hours in advance.
  • Refunds, if applicable, will be processed as per the terms provided at the time of purchase.
  • Sowaka Wellness reserves the right to change the cancellation and refund policy at any time.

9. Data Privacy

Your privacy is of utmost importance to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Intellectual Property

All content provided by Sowaka Wellness, including but not limited to text, graphics, logos, images, and software, is the property of Sowaka Wellness and is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, or create derivative works of any material provided through our services without explicit written consent.

11. Limitation of Liability

To the fullest extent permitted by law, Sowaka Wellness shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. We are not liable for any harm caused by your reliance on the information provided by our services, including any actions you take based on the content we provide.

12. Termination

We reserve the right to terminate your access to our services if we believe you have violated these terms. Upon termination, you must cease all use of our services.

13. Modifications

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of the services following any such changes shall constitute your acceptance of the new terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in [City, India].

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Sowaka Wellness
Email: marketing@sowakawellness.com
Phone: 9100110171
Address: Sowaka, Office No. 505-506, 5th Floor, Sowaka Physiotherapy Kharadi center, The Space, opp. Gera Bunglows, Rajaram Patil Nagar, Vitthal Nagar, Kharadi, Pune, Maharashtra 411014